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Scenario #3

  1. In a special case, when continuing from Step #6 in Scenario #1, if the automated authorization for VFS through CR2 is broken, the system will display an error message.

Figure 10.0: Error Message prompt when automated authorization for VFS through CR2 is broken

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In certain cases, the system may also display the following error prompt, when the CR2 is unable to process the Pre-Authorization due to any internal error.

Figure 10.1: Error Message prompt when CR2 internal error happens while Pre-Authorization

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  1. In both the above cases, CR2 allows you to get a Auth Code directly from VFS through phone or any other mode of communication and enter it manually in the CR2 VFS Pre-Authorization window.

 Figure 11.0: VFS Pre-Authorization window prompting you to enter Auth Number

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  1. Once the Auth Code is entered and successfully verified by the system, CR2 displays a Confirmation message, which mentions both the Auth-Code and Authorized amount.

For Example: if the Auth-Code is M21042901010101 and Amount is 330, the following prompt is displayed.

Figure 12.0: Confirmation message prompt when Manual authorization is done

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